🔐 Privacy Policy
At TOTRUNNING & COMPLEMENTS, S.L., we are committed to protecting the privacy of our users and customers. Below, we explain how we collect, use, and safeguard your personal data.
1. Data Controller
- Company: TOTRUNNING & COMPLEMENTS, S.L.
- Tax ID (NIF/CIF): B66268228
- Address: Calle Sant Cugat, 22, 08191 Rubí (Barcelona), Spain
- Email: ventas@totrunning.com
- Website: https://www.totrunning.com
2. Purpose of Data Processing
We collect and process your personal data for the following purposes:
- To manage orders placed online or in our physical store
- To respond to inquiries or contact requests
- To send commercial communications (if you have given consent)
- To manage newsletter subscriptions
- To comply with legal obligations
- To improve our services and user experience
3. Legal Basis
The legal basis for processing your data includes:
- Your consent
- The performance of a contract (purchase of products)
- Compliance with legal obligations
4. Data We Collect
We may collect the following data:
- Identification data (name, surname)
- Contact data (email, phone number, address)
- Browsing data (IP address, user behavior on the website)
5. Data Retention
Your data will be stored:
- For as long as a business relationship exists
- Until you request its deletion
- For the time necessary to comply with legal obligations
6. Data Recipients
Your data may be shared with:
- Service providers necessary for operations (shipping, payment, hosting)
- Public authorities when legally required
We also use third-party tools such as:
- Google Analytics (for website analytics)
These services may involve international data transfers outside the European Economic Area, in accordance with applicable data protection regulations.
7. User Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
To exercise your rights, please contact us at: ventas@totrunning.com
You also have the right to file a complaint with the relevant data protection authority.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration.
9. Cookies
We use cookies to improve user experience and analyze website usage. For more information, please see our Cookies Policy.
10. Social Media
We maintain a presence on social media platforms. The processing of personal data on these platforms is governed by their respective privacy policies.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy to reflect legal or operational changes.