🚚 Shipping and Delivery Policy
Order Processing Time
All orders are prepared within 1 business day after payment confirmation.
Delivery Time
Estimated delivery time is 1 to 2 business days from dispatch within mainland Spain and Portugal, and 2 to 3 business days for other areas (Italy, Germany, France).
Total estimated delivery time:
2 to 3 business days for Spain and Portugal
2 to 4 business days for destinations outside mainland areas
Shipping Costs
Standard shipping (Spain): €5.00
Other destinations: costs vary depending on location
Free shipping on orders over €100 within Spain
Reduced shipping rates for other destinations depending on location
Cash on delivery shipments may incur additional charges
Shipping costs may vary depending on weight and dimensions. We recommend combining multiple items into a single order.
Shipping Areas
We ship to Spain (mainland and Balearic Islands), Portugal, France, Germany, and Italy.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number.
Delays and Issues
During peak periods or exceptional circumstances, delivery times may be affected. In such cases, customers will be informed as soon as possible.
Contact
For any questions regarding your order, please contact us at:
ventas@totrunning.com